Dwellworks was honored for its outstanding performance at Cartus Corporation’s 2019 Global Network Conference, held October 14-15, 2019 at The Westin Copley Place, Boston in Boston, Massachusetts. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to their customers and clients worldwide. The theme of this year’s conference was “Synergy.”
Dwellworks US Destination Services Team was named the winner of the Cartus Masters Cup Award for home-related services. Presented to the top Global Network member each year, the Cartus Masters Cup recognizes the winner’s commitment to Cartus’ vision, values, and, specifically, its mission statement: “We come to work every day to help our customers and clients succeed.”
“You are all an integral part of the Cartus Global Network. The dedication by the members of the Global Network to consistently provide remarkable results and excellent service to our customers sets us all apart as a leader in the global relocation industry,” said Katrina Helmkamp, President and CEO of Cartus. “This year, we are very happy to award the highest honor, the Cartus Masters Cup Award, to Dwellworks US. Their attentive commitment to our customers and their forward-thinking approach to service has set them apart. We are grateful for their partnership and proud to have them as a valuable member of the Cartus Global Network.”
At the event, Dwellworks Destination Services teams in Canada, Costa Rica, Germany, Mexico, and the UK, as well as the US Appraisal and Domestic Rental teams also earned awards for their service excellence. The US Destination Services team’s hard work in earning customer satisfaction scores of 95 percent set them apart this year and earned them the highest honor.
“Cartus has always maintained rigorous criteria and performance standards for their Network providers” said Meredith Kennedy, Vice President Global Account Management at Dwellworks. “We are proud to be a long-standing, top-performing partner in Cartus’ Global Network. Cartus drives us to deliver consistent, high-quality service and to find innovative ways to provide that service in the changing face of relocation. Receiving the Cartus Masters Cup is the ultimate recognition of our team’s efforts to exceed their high expectations in service and innovation.”