Dwellworks Blog

Meet our Global Team: Silvana Pinto

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Our experienced global team makes everything we do possible! Each week we will get to know more about one of our great team members and their journey at Dwellworks.

 

On the Global Team blog this week, we feature Silvana Pinto, Dwellworks Living Reservations Coordinator in our Costa Rica office.

 

Tell us about your role with Dwellworks!

I am a part of the Post-Booking Team at Dwellworks Living, our Corporate Housing brand. Once a reservation at a Corporate Housing unit is confirmed, we take care of both the back-end administrative side of the reservation (booking the reservation in our system, entering client and vendor costs, sending out required paperwork), as well as part of the front-end, which includes assisting our guest with anything they might need prior to and during their stay. We also work behind-the-scenes as a bridge between our guest and our supplier, making sure our guest feels comfortable in their home away from home.

 

What do you enjoy about your job?

One thing I enjoy about my job is helping people. Issues always come up in our day-to-day lives, but I can make a difference in someone's day through the client service I provide, and that to me is gratifying.

 

Why Dwellworks?

I choose Dwellworks every day because of the wonderful people I get to work with, both co-workers and suppliers. I still have so much to learn from them.

One of the aspects I like most about Dwellworks is the relationships you get to develop with people you usually wouldn’t have contact with. A few years ago, I was sitting on a beach in Costa Rica watching the sunset. I heard some rustling behind me and when I looked back, I saw three beautiful golden retrievers running towards me (or so I thought). I naturally kneeled down with open arms to receive their joyous energy. It turns out the owner of the dogs ended up being a very kind P&G employee I briefly assisted when he was relocating back to the US!

 

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